Tiny Tracks FAQ
What are the ages for Tiny Tracks?
Skiing - ages 4 and 5 years old
Can my children be together?
Yes, if they are of the same ability.
Can my children be with their friends?
Yes, if they are the same ability. Please let the instructor know at sign-in.
My children have their own equipment. Do they get a discount?
No. The lift ticket, lesson, and rentals are an all-inclusive package. A lesson only is available if you have a season’s pass or have purchased a multi-day lift ticket and will only be in Kid’s Camp one day. The lesson only does not include lunch.
Can I make a reservation for Tiny Tracks?
Yes, reservations are required a minimum of 60-hours in advance. Space is limited due to smaller class size. You may Request a call back for information here or call us at 435-677-2036 extension 317 within the 60-hour advance window. The 60-hour window is necessary for processing time, if a guest attempts to purchase with less than a 60-hour notice, it is an invalid reservation. The credit card information used to make the reservation will be charged the fee for Kid’s Camp two days before participation to expedite your registration the day of participation.
What is the cancellation policy for reservations?
There is a 60-hour cancellation policy. Please contact us via telephone (435-677-2036 extension 317) or e-mail (skischoolreservations@brianhead.com). If you do leave a message, please leave the date and time you called, as well as the date(s) and child’s (or children’s) reservations you are canceling. We will return your call or e-mail to confirm the cancellation.
What is the cancellation fee?
If you do not cancel within the 60-hour window, we do charge the full $95 Kid’s Camp fee.
What time do I need to be there?
We recommend that you are here at 9:00 AM Mountain Time, during the holidays the Navajo Lodge Learning Center will open at 8:30 AM. All reservations will be released at 10:00 AM Mountain Time on the day of camp. Children must be signed-in and with their class by 10:00 AM Mountain time.
What do I do when I have a reservation?
When arriving at the Navajo Lodge, please proceed directly to the Will Call desk just outside of Kid’s Camp. Please make sure to have the Kid’s Camp Registration Form and the Rental Form completed for your children. While at Will Call, you will pick-up the lift tickets for your children and proceed to the Tiny Tracks sign-in desk. If you need additional lift tickets, rentals, or lessons you may purchase those at Will Call.
Mid-week the Will Call desk will be inside Kid’s Camp.
If I don’t have a reservation, can I pre-register for Tiny Tracks?
Yes. You can pre-register for Kid’s Camp the day before from 3:00 p.m. to 4:15 p.m. By pre-registering you will avoid any lines the next day.
What forms will I need to register for the Tiny Tracks program?
You will need to complete the Kid’s Camp Release Form and the Rental Form. Please save yourself some time and complete it before you arrive. You may download them from the links within this FAQ.
Will my 4 or 5 year old ride the chair by themselves?
No. All 4 and 5 year olds will ride with an adult.
Does the Tiny Tracks Program include lunch?
Yes, the registration fee includes lunch. We provide kid friendly food, but please let us know if your child has any food allergies, aversions, or special requests (i.e. vegetarian or kosher).
How will my child be placed in a class?
Our instructors will ask a series of questions for pre-placement then the child will be evaluated on the mountain and placed in the appropriate class.
Can I eat lunch with my child?
No. You may check on your child or sign them out for lunch, but due to the number of children in Kid’s Camp, you may not eat in Camp with your child.
How will I be contacted if my child becomes ill or injured?
If you are skiing or snowboarding on the mountain, please check the whiteboards at the base (bottom) of each lift. We will place a chalkboard message asking you to contact or return to Kid’s Camp. We will also attempt to contact you via the telephone number listed on the release form.
What is Sick and Sad?
If your child will not participate, is sad, or feels ill, they will be brought inside to the Tiny Tracks room. Every effort will be made to return them to class; but if that is not possible, we will contact you.
Can I attend or watch my child’s class?
Children will pay more attention to their parents than the instructor, so we encourage you to enjoy your time on the mountain.
Do we receive a discount if we purchase multiple days in Tiny Tracks?
Yes, but please be aware that a multi-day purchase is non-refundable.
Where does my child store his/her shoes?
Tiny Tracks has cubbies for each child.
Is there a lost and found?
Yes. Please see the Kid’s Camp Agent and describe the lost item.
When do I pick-up my child?
Lessons end at 3:30 p.m. Please be prompt in picking up your child. If they are still in our care after 3:45 p.m., they will be placed in daycare and you will be charged for those services. You may sign a release stating the children are free to move about the mountain on their own after 3:30 p.m. They may not “hang out” in Kid’s Camp.
How long are the lessons in Tiny Tracks?
The best scenario is 2 hours in the morning and again in the afternoon, but potty breaks and weather may decrease on snow time for the 4 and 5 year olds.
Is there a discount for multiple children?
Yes. You may purchase a Kid’s Camp Mini-Pass. You receive 10 vouchers for Kid’s Camp, which can be used for a child (or children) anytime throughout the season.
What is the cost of the Kid’s Camp Mini-Pass?
The cost is $830 for the 10 passes. You save $10 per pass.
What are the student/instructor ratios?
Tiny Tracks 4 and 5 year olds - 6:1
Please note that these are general guidelines.
How do I know if my child is ready to learn to ski?
If a child is potty trained, can ride a tricycle and skip – they are physically ready to ski!
If my child has never skied before, what should I expect the first day?
A first-time skier may or may not ride the lift the first day. We consider it a great success if they learn how to stop!
Where is Kid’s Camp located?
Kid’s Camp is in the Navajo Lodge Learning Center at Brian Head. We are located “upstairs” with the cafeteria and retail shop.
Can I rent snow apparel?
Not at Brian Head Resort. You may purchase it at High Mountain Outfitters. Georg’s and Brian Head Sports do rent snow apparel.
Recommendations:
Layered Clothing
One pair of socks (nylon on warm days, “ski” on cold)
Sunglasses or Goggles (always one or the other)
Sunblock
Chapstick
Will my child still be able to take his/her medication?
Yes, on the release form it asks for any medications and dosages. Our staff will be aware of the child’s needs, although we can not administer the medication; parents are welcome to come and attend to your child’s medication needs as warranted.
If your child is asthmatic, even if it is allergy related, please bring their inhaler and/or medication. The difference in elevation and exertion of energy may trigger an asthma attack. Make sure that your child has their inhaler in their pocket and knows how to use it.
How do I reach Kid’s Camp if I have additional questions or would like to make a reservation?
You may request a call back for information here, e-mail us at skischoolreservations@brianhead.com, or call us at 435-677-2036, extension 317. Please allow 1-2 days for a response.
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