Health & Safety

At Brian Head Resort the health and safety of our employees, guests, and community is paramount. Now more than ever, it is critical that we all take steps to protect ourselves and others in order to stop the spread of COVID-19.

We are welcoming our guests back this summer with new protocols and procedures across our operations to ensure guests can safely recreate and enjoy the outdoors. The procedures we have developed are provided with the guidance from the Centers for Disease Control and Prevention, Southwest Utah Public Health Department and the Utah Department of Health.

Brian Head Resort is committed to following all state and local health orders, and will be continuously adjusting operations and safety protocols to protect staff and guests.

What we are doing to keep our guests safe:

  • Hand sanitizer dispensers, touch-less whenever possible, will be placed at key guest entrances and contact areas.
  • Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines or moving around Resort property. Dining tables and other physical layouts will be arranged to ensure appropriate distancing. Guests will be reminded not to touch their faces and to practice physical distancing by standing at least six feet away from others whenever possible.

  • Our janitorial staff uses cleaning products and protocols which are approved for use and effective against viruses, bacteria and other airborne or blood borne pathogens. We are working with our vendors, distribution partners and suppliers to ensure an uninterrupted supply of these cleaning supplies and the necessary PPE.

  • The frequency of air filter replacement and HVAC system cleaning has been increased and fresh air exchange will be maximized.

  • The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces including, but not limited to, ticketing areas, door handles, public bathrooms, ATMs, stair handrails, dining surfaces and seating areas.

  • There will be health and hygiene reminders throughout the property. Signage will be posted throughout the Resort and retail outlets reminding employees of the proper way to wear, handle and dispose masks, wash hands, cover coughs and sneezes and to avoid touching their faces.

  • Personal responsibility is critical to keeping yourself and others safe. We kindly ask guests to follow the necessary health and safety practices during their visit to Brian Head Resort.

  • We recommend wearing face masks indoors and when unable to maintain physical distancing of 6 feet outdoors.

  • Wash hands frequently with soap and water. Use hand sanitizer when you cannot wash your hands and avoid touching your face prior to hand washing or sanitizing.

  • Guests will be advised to practice physical distancing by standing at least six feet away from other groups of people not traveling with them while standing in lines, or moving around the property. Dining tables and other physical layouts will be arranged to ensure appropriate distancing.

  • Please do not congregate in parking lot or at trail heads – no exceptions.

  • Please voice concerns to staff if you see others not adhering to health and safety measures – ask questions and seek clarification when necessary

  • Report any confirmed COVID-19 exposure – Immediately notify Resort Management if you begin to experience flu-like symptoms or test positive for COVID-19 after leaving our facility. Call Utah Coronavirus Information Hotline: 800-456-7707 for a phone evaluation if you have symptoms that may appear 2-14 days after exposure to the virus: Fever, cough, chills, repeated shaking with chills, headache, shortness of breath, sore throat, muscle aches, new loss of sense of smell or taste, or other flu symptoms, have been exposed to someone with coronavirus (COVID-19), or traveled to a high-risk area, as defined by the CDC. This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.

  • Take responsibility to support each other and those working on the mountain to deliver a safe and memorable experience.

  • All employees will receive training on COVID-19 safety and sanitation protocols with more comprehensive training for our teams with frequent guest contact including Food & Beverage, Retail, Ticketing, Lift Operations and Mountain Patrol.

  • Health and safety checks are conducted each day to monitor potential COVID-19 symptoms in staff members.

  • Correct hygiene and frequent hand washing with soap is vital to help combat the spread of virus. All Resort employees have been instructed to wash their hands, or use sanitizer when a sink is not available, every 60 minutes (for 20-seconds) and after any of the following activities: using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, entering and leaving Resort property, going on break and before or after starting a shift.

  • Appropriate PPE will be worn by all employees based on their role and responsibilities and in adherence to state or local regulations and guidance. Training on how to properly use and dispose of all PPE will be mandatory. Every employee entering the Resort will be provided a mask and required to wear that mask while on property in settings where physical distancing measures cannot be or may be difficult to maintain. Gloves will be provided to employees whose responsibilities require them as determined by medical experts including any employee in direct contact with guests.

  • The frequency of cleaning and sanitizing will also increase in high traffic back of house areas with an emphasis on employee entrances, employee restrooms, offices, scanning stations, lift houses, locker rooms, ticketing desks and training areas.

  • Shared tools and equipment will be sanitized before, during and after each shift or anytime the equipment is transferred to a new employee. This includes phones, radios, computers and other communication devices, payment terminals, kitchen implements, engineering tools, safety buttons, cleaning equipment, keys, vehicles, time clocks and all other direct contact items used throughout the Resort.

  • Employees will be advised to practice physical distancing by standing at least six feet away from co-workers and guests while standing in lines, or moving around the property. Dining tables and other physical layouts will be arranged to ensure appropriate distancing. Employees will be reminded not to touch their faces and to practice physical distancing by standing at least six feet away from guests and other employees whenever possible. 

  • Employee meetings will be conducted in areas that allow for appropriate physical distancing between employees. Hand sanitizer will be available at each time clock location and employees will be required to sanitize their hands after clocking in. Our management team will ensure constant communication and proper PPE and sanitation procedures are followed and updated per the latest expert guidance.

  • Our employees have been given clear instructions on how to respond swiftly and report all presumed cases of COVID-19.