Within 48 hours of the ticket or lesson purchase, you are eligible for a 100% refund paid to the payment device used to purchase your lift or activity ticket, or bike rental. Tickets and rentals are not refundable or transferable on the date valid. After you make your purchase, up to 11:59 pm MST on the day before your arrival date, you may defer your ticket or rental and receive a credit in the US dollar amount of your original purchase.
Credit can be used for lift tickets and rentals. Credit will be provided electronically, as made available in an online account.
Credit amounts will be based on the ticket purchaser’s actual purchase price, less insurance, if applicable. If you use your credit on a ticket that is more expensive, you must pay the price difference between the credit and the new ticket. Credit can NOT be used for lodging, food, beverage, or resort merchandise. Credit expires April 14th, 2024.
The Resort does not guarantee parking, road conditions, weather conditions, snow conditions, open terrain, number of lift operating or facilities/services available. Inclement weather routinely affects daily operations and can cause delays and closures at any time. Refunds and credits will not be issued for tickets, rentals, lessons or tubing due to inclement weather or unforeseen interruptions to daily operations.
If you have any questions about the season pass refund option, please call (435) 677-2035 or email r[email protected].